Founded in 2015, XpressBees may be a newcomer in the logistics world, however, it certainly made a name for itself fast. Backed by global giants such as Alibaba Group, the company grew at lightning speed. Currently, with over 35,000 dedicated professionals, XpressBees delivers across more than 2,500 cities in India, shipping an overwhelming 3 million packages daily. This rapid growth is a testament to its operational efficiency and innovation in the logistics sector.
In this blog, we will discuss everything you need to know about XpressBees tracking, customer support, delivery timelines, and the various logistics services it offers.
Steps to track XpressBees courier
Choosing XpressBees as your logistics partner means you will also get a sturdy tracking system that offers complete visibility at every step. From pick-up to delivery, you will be able to track your shipment all the way.
- To track your shipment, go to the official XpressBees website https://www.xpressbees.com. The option for tracking is placed right there on the homepage.
- Enter the AWB (Air Waybill) number or the Order ID here and hit submit. Ideally, it will be forwarded to your email at the time of order confirmation. Once submitted, you will be taken to a detailed tracking page that will present the status of the package with information about its current location, transit history, and expected date of delivery.
- For further convenience, XpressBees can also send you notifications by email. Thus, you will automatically get updates if there is a change in the parcel status, and you do not have to check any updates manually.
Similarly, if you have booked shipment through Bigship, you can easily track shipments on its platform. You may follow the steps below to get real-time tracking information:
- Log into your Bigship seller dashboard.
- Click Orders from the left-hand menu to land on your shipment list.
- Track a shipment by clicking “Filter”, set the date range to “Lifetime”, then type either your Order ID or the AWB number in the search bar, and click “Apply”.
- You will be presented with all available information on the order you choose.
- Then, by clicking on the AWB number, you will be able to see the complete tracking history of the shipment.
XpressBees Customer Care: How to get the support?
XpressBees stands for quick exchange of information and reliable customer service. Be it a package tracking inquiry or issues with delivery, its channels of support are geared to making help fast and accessible. How do you get in touch?
By Phone:
If you need urgent attention, you can call XpressBees customer service at +91 (020) 4911 6100. Whether the call is regarding delay, tracking concerns, or some other query. The team will always be there to hear from you within a working period.
By Email:
For less-urgent matters or more detailed concerns, you can always write to customercare@xpressbees.com.
Via Website (Query Form):
Use the official site to visit the Contact/Support section of XpressBees and fill up the online query form with your details and concerns. The support team will get back to you as soon as possible upon submission.
Types of Courier Services Offered by XpressBees
B2C Xpress
XpressBees B2C Xpress was created to help streamline eCommerce logistics and allow businesses to make smooth and efficient deliveries to their customers. Driven by smart business thinking and strong tech, it’s a great choice for brands that want fast deliveries and reliable customer service.
Key feature of the B2C Xpress:
- Robust end-to-end operations ensure reliability through rigorous checks.
- Same Day Delivery and Next Day Delivery options that cater to time-bound deliveries.
- Intelligent transport planning and delivery set-up that optimizes routes and shortens delivery times.
- Smooth reverse logistics that make returns and exchanges easy.
B2B Xpress
The B2B Xpress service of XpressBees is designed to meet the dynamic logistics requirements of modern companies by providing flexible, scalable, and tech-enabled supply chain solutions. From large-scale distribution to time-sensitive deliveries, it facilitates the smooth flow of goods across India.
Key Features of B2B Xpress:
- XpressBees Surface Solutions, such as, Road, air, and sea multi-modal transportation, meet delivery times with cost-oriented planning.
- SMART logistics planning through sophisticated delivery frameworks built for reliability and timeliness.
- Customizable logistics options, catering to the needs of each corporate client.
- Reliable logistics partner for critical, bulk, and seasonal shipments.
Cross-border Logistics
Cross-border logistics helps XpressBees support global shipping with ease. Its strong network and tech systems ensure faster, smarter, and more reliable international deliveries.
Key Features of Cross-border Logistics:
- End-to-end multimodal transport consisting of air, sea, and surface modes for flexible international shipments.
- Express international fulfillment delivers items on time to all global markets.
- Centralized consolidation centers act as a channel for efficient export processes and less transit time.
- Free Trade Warehousing Zones (FTWZ) for seamless cross-border storage, customs clearance, and last-mile distribution.
3PL
XpressBees’ end-to-end 3PL solutions help businesses manage their supply chain without building their own warehouses or delivery systems. With fulfillment centers across India, they offer reliable and scalable support for both B2B and B2C needs.
Key features of XpressBees 3PL:
- Strategically located fulfillment centers across India for fast order processing and delivery.
- Integrated B2B & B2C logistics architecture that handles diverse order types seamlessly.
- A single integration platform that offers a smooth flow from the system’s inventory to the last mile.
- Economically viable transactional cost pricing that grows with your needs.
- Standardized product and service delivery that guarantees consistency across locations.
Conclusion
Whether you’re a fast-scaling eCommerce brand or an individual seller aiming for smooth and reliable deliveries. XpressBees is a premier logistics partner in India that you can trust, offering reliable and smooth deliveries. With its tech-driven platform, multi-courier access, and end-to-end support, it ensures a seamless shipping experience.
Say goodbye to shipping hassles; start shipping smarter with XpressBees via Bigship. So sign up with Bigship, and take control of your logistics from the first mile to the last!
